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Term & Conditions

Airport Parking Terms & Conditions:

Bristol Meet and Greet Airport Parking Services aims to take the hassle out of airport parking by offering you a wide range of secure and accessible parking options based on our three key parking principles: security, cost and convenience. You can choose from multiple parking products to suit your needs and budget, giving you peace of mind that your booking is protected.

Our Terms and Conditions are governed by English law and are applicable from the time we provide you with a booking reference. By booking with Bristol Meet and Greet Airport Parking Services , you agree to be bound by these terms and conditions. As a result, you agree to be subject to the decisions of the English courts.

Before You Make a Parking Booking

The information we provide about each parking option is as relevant and accurate as possible. Please read the parking product details carefully before you decide which option best suits your needs and budget. We cannot accept any refund claims based on a lack of information that is presented in the product details on the website.

Bristol Meet and Greet Airport Parking Services acts as an Agent for the carefully selected car parks featured on the website. Your parking contract will be with the individual car park and will be subject to their Terms & Conditions which may contain exemption clauses and limit each company’s liability. (Full details of each car park’s Terms & Conditions are available from the individual car park).

Making Your Parking Booking

Bristol Meet and Greet Airport Parking Services Ltd has developed this website to make booking a very simple process. If you encounter any problems, please email

Our  Prices

Bristol Meet and Greet Airport Parking Services offers amazing deals for airport parking. Our pricing information:

  • All displayed/advertised prices are inclusive of VAT

  • All car parking bookings are subject to a non-refundable booking fee of £1.99 to be paid at the time of booking

  • Some car parks require a minimum number of days stay. If you wish to stay for less than this period the minimum stay duration cost is payable

  • All daily parking prices displayed on the website may vary according to the date and length of your stay

  • Please check the parking product for any additional surcharges before you book. Surcharges are paid directly to the car park and are not reflected in our displayed/advertised prices

  • Not all car parks can cater for unusually wide or high-sided vehicles, so there may be an extra charge for these. Please check before you book

  • Special offers, vouchers and promotion codes cannot be used in conjunction with any other offer unless otherwise stated

3.0 Amending/Cancelling Your Parking Booking

There may be times when you need to cancel or amend your booking due to unforeseen circumstances. It is important to read the cancellation and amendment policy below before cancelling or amending your car parking product. We will do our best to accommodate your changes, but we are bound by the terms and conditions.

Cancellations are subject to the contractual terms agreed upon within these Terms & Conditions and must be made through Meet and Greet Bristol Airport Parking Services and not the car park directly. Each car park may also have their own cancellation policy so you must check the car park’s Terms & Conditions. Some products are non-amendable and no refund is eligible – this is clearly stated at the time of booking.

To cancel a booking please send an e-mail to

admin@meetandgreet.com quoting your booking reference number. Please note that cancellation requests can only be actioned within office hours and are subject to our notice periods.

All cancelled bookings are subject to a £10.00 administration charge (unless you have cancellation cover, cancel before 72 hours of your arrival time and you have not booked a non-amendable product).


  • No refunds are eligible for part stays

  • All booking fees are non-refundable

  • Non-amendable products are not eligible for a refund

    Parking Booking Amendments

    Any amendments made to a booking with more than 48 hours notice will incur an amendment charge of £5.00. To amend your booking please use the contact us form or email us at admin@meetandgreet.com quoting your booking reference number. Please note: Non-amendable products can not be amended.

    Parking Cancellation Cover

    If you take out our optional Cancellation Cover you will be exempt from the £10 cancellation fee or

    £5 amendment fee should you need to cancel or change your booking. However, if you wish to cancel your booking you must do so at least 72 hours before your car-park arrival time or 48 hours before your car-park arrival time if you wish to amend your booking. If you cancel after this time you will be subject to our usual terms & conditions above and the terms & conditions of the car park. Please note: Non-amendable products can not be cancelled or amended at any time.

    Meet & Greet/ Chauffeur Services

    Any booking errors or late arrivals resulting in company drivers being kept waiting may result in an administration charge (typically £20). This is payable to the driver immediately. Please check the product surcharges.

    Please ensure that you take:

  • Directions to the airport

  • The Chauffeur’s contact number

  • Details of arrival procedure as stated on your booking voucher

Entry/Exit Procedures

If you do not follow the correct arrival/ entry or exit procedures or fail to show your booking voucher you may be charged by the car park. Bristol Meet and Greet Airport Parking Services will not be able to obtain a refund on your behalf.

It is very important that you arrive at your car park with plenty of time to spare. Any missed bookings, flights or other problems arising from being late cannot be recompensed by Bristol Meet and Greet Airport Parking Services.

Possessions and Keys

Some parking services will require you to leave your ignition keys. This is perfectly normal and safe and allows for a more efficient parking service. You will see whether you will need to leave your keys on the parking information when you book. Remove all possessions and leave only the keys/codes required for your vehicle.

You must ensure that before leaving your vehicle it is in a roadworthy condition, taxed and has a valid MOT if applicable. The car parking company’s drivers are fully insured by the service provider.

Collecting Your Car

All car parks will accept liability for proven acts of negligence. For Park & Ride, and Meet & Greet parking options, claims cannot be considered once your vehicle has left the site, so it is important to check your vehicle before you leave the car park or terminal and report any concerns to the car park.

Parking Complaints Procedure

In the unlikely event that you encounter a problem at your car park you must inform the provider before you leave. Complaints will be more difficult to manage once your vehicle has left the site. Service providers will generally try to resolve any issues before you leave the car park.

If you are not satisfied with the service provider’s response then put any outstanding issues in writing to Bristol Meet and Greet Airport Parking Services within 10 days of your return date. It is important to include as much detail as possible about your complaint. Please send your complaint to: – Email: admin@meetandgreet.com

You should receive a reply within 10 working days upon receipt of your complaint. We will do our utmost to manage your complaint.

Limitation of Liability

The total liability for Bristol Meet and Greet Airport Parking Services to the client for any and all claims arising from the use of the website is limited to the cost of the client’s booking including both parking and booking fees paid to admin@meetandgreet.com

We cannot accept liability under any circumstances for factors outside of our conterol where the performance of this contract is prevented. These include, but are not limited to reasons of war, threat of war, riots, civil strife, terrorist activities, industrial disputes, natural disaster, nuclear disaster, fire or adverse weather conditions etc.

Distance Selling Regulation

In accordance with Distance Selling Regulations 2000, Regulation 6 (b) 4, all bookings are exempt from the 14 day cooling off period imposed on some online goods and services.

Modification of Terms & Conditions

Meet and Greet Bristol Airport Parking Services Ltd may modify these Terms and Conditions from time to time. You agree to the terms and conditions at the time of your booking.

Email: admin@meetandgreet.com

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